7z77 Privacy Policy

Introduction

This Privacy Policy describes how 7z77 ("we", "us", "our") collects, uses, stores and protects personal information provided by users ("you", "your") of the 7z77 online gaming platform accessible at 7z77.bio (the "Platform"). By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

We are committed to handling your personal information with care, transparency and respect. We collect only what we genuinely need to operate the Platform safely and fairly, and we do not sell your personal data to third parties for their own marketing purposes under any circumstances.

1. Information We Collect

We collect personal information in the following categories. The exact data points collected within each category are described below.

2. How We Use Your Information

Personal information collected by 7z77 is used solely for the following purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

• 2.1Account creation, verification and ongoing management, including responding to your support enquiries and processing account changes you request.
• 2.2Processing deposits and withdrawals through bKash, Nagad and Rocket, including verifying transaction authenticity and investigating any disputed transactions.
• 2.3Conducting age verification and KYC checks to ensure that the Platform is used only by eligible adults aged 21 and above, in compliance with our responsible gaming obligations.
• 2.4Detecting and preventing fraud, money laundering, bonus abuse, duplicate account creation and other prohibited conduct as defined in our Terms & Conditions.
• 2.5Providing personalised responsible gaming tools, including deposit limit reminders, session alerts and self-exclusion functionality, based on your gaming activity data.
• 2.6Sending you service communications, promotional offers and bonus notifications where you have opted in to receive marketing messages. You may withdraw marketing consent at any time through your account settings.

3. Legal Basis for Processing

7z77 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity.

• 3.1Contractual necessity: processing is required to perform the contract between you and 7z77 — for example, to process your deposits, settle your bets and manage your account.
• 3.2Legal obligation: processing is necessary to comply with applicable law, including anti-money laundering regulations, age verification requirements and responses to lawful requests from regulatory or law enforcement authorities.
• 3.3Legitimate interests: processing is necessary for the legitimate interests of 7z77, including preventing fraud, securing the Platform, improving our services, and conducting responsible gaming monitoring — provided those interests are not overridden by your rights.
• 3.4Consent: where processing is based on your consent — for example, receiving marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

4. Payment Data and Mobile Payments

All payment transactions on the 7z77 Platform are processed through the supported Bangladeshi mobile payment services: bKash, Nagad and Rocket. When you make a deposit or request a withdrawal, we collect and store the mobile wallet number associated with that transaction, the transaction reference number provided by the payment provider, the transaction amount in Bangladeshi Taka (BDT), and the date and time of the transaction.

7z77 does not collect or store full payment credentials such as bank account passwords or mobile banking PINs. Payment authentication takes place on the respective payment provider's platform. 7z77 receives only the outcome of the transaction and the reference data described above.

5. Sharing Your Information

7z77 does not sell, rent or trade your personal information. We share data with third parties only in the following limited circumstances.

• 5.1Payment providers (bKash, Nagad, Rocket): we share your mobile number and transaction amount with these providers solely to process your requested payment transaction. Their use of your data is governed by their own privacy policies.
• 5.2KYC and identity verification providers: we may share identity documents and verification data with licensed third-party KYC service providers for the purpose of verifying your age and identity. These providers are contractually bound to process data only for that purpose.
• 5.3Technology and hosting providers: we use reputable third-party technology providers for Platform hosting, content delivery and analytics. These providers process data on our behalf and are bound by data processing agreements that restrict how they may use your data.
• 5.4Legal and regulatory authorities: we may disclose personal data to law enforcement agencies, regulatory bodies or courts where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering or serious harm.

6. Data Retention

7z77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice this means: account data is retained for the duration of your account and for a minimum of five (5) years after account closure; transaction and financial records are retained for a minimum of five (5) years from the date of the transaction; KYC documents are retained for a minimum of five (5) years from the date of verification; marketing consent records are retained until you withdraw consent, plus a further two (2) years for compliance audit purposes.

After the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Where anonymisation is not technically feasible, data is securely destroyed using industry-standard methods.

7. Security

7z77 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include: SSL/TLS encryption for all data transmitted between your device and the Platform; encryption at rest for sensitive data stored on our servers; access controls that limit data access to authorised staff with a legitimate operational need; regular security assessments and monitoring; and secure development practices applied to all Platform software.

No system is completely immune from security threats. In the unlikely event of a data breach that is likely to result in a risk to your rights, 7z77 will notify you and the relevant authorities as soon as reasonably practicable, and will take immediate steps to contain the breach and mitigate any harm. If you suspect that your account has been compromised, please contact our support team immediately at [email protected].

8. Cookies and Tracking

The 7z77 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to help us understand how players use the Platform so we can improve it. We do not use advertising cookies or share tracking data with social media platforms.

• 8.1Strictly necessary cookies: these are required for the Platform to function and cannot be disabled. They include session authentication cookies that keep you logged in, security cookies that protect against cross-site request forgery, and cookies that remember your language and display preferences.
• 8.2Analytics cookies: we use anonymised analytics data to understand aggregate patterns in Platform usage — for example, which game categories are most popular, what times of day are busiest, and where players encounter errors. This data is aggregated and cannot be used to identify you individually.
• 8.3Managing cookies: you can control cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent the Platform from functioning correctly and could prevent you from accessing your account or placing bets.

9. Your Rights

You have the following rights in relation to the personal data that 7z77 holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Request" and your registered mobile number.

• 👁️ Right of Access — You may request a copy of the personal data we hold about you. We will respond within 30 days of receiving your verified request.
• ✏️ Right of Rectification — If any personal data we hold about you is inaccurate or incomplete, you may ask us to correct it. Account details such as your mobile number may be updated directly through your account settings.
• 🗑️ Right of Erasure — You may request deletion of your personal data. Note that we may be unable to delete data that we are legally required to retain (for example, transaction records held for anti-money laundering compliance). Where deletion is not possible, we will explain why and tell you how long we must retain the data.
• 🚫 Right to Object — You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring purposes. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your rights.
• 📦 Right to Data Portability — Where processing is based on your consent or on a contract with you, and is carried out by automated means, you may request that we provide your personal data in a structured, commonly used, machine-readable format.

We aim to respond to all privacy rights requests within 30 days. If a request is complex or we receive a high volume of requests, we may extend this period by a further 30 days and will notify you of the extension. There is no charge for making a privacy rights request unless requests are manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee.

10. Children's Privacy

The 7z77 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover or are notified that we have inadvertently collected personal data from someone under 21, we will immediately delete that data and close the associated account. If you believe that a person under 21 has registered on the Platform, please contact us at [email protected] so that we can take immediate action.

11. Changes to This Policy

7z77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements or the features of the Platform. When we make material changes, we will notify registered users by in-platform notification or email at least seven (7) days before the updated policy takes effect. The effective date at the top of this policy will always reflect the date of the most recent update. Continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.